Search the Student Portal

You can also ask Colin (our AI Assistant) questions — for example how to enrol or where to find support services. Colin searches the college’s knowledge base to help point you in the right direction.

Disclaimer: Colin may not always be fully accurate and can only provide information available to the college, but they’re a useful starting point if you’re not sure where to look.

Ask a Question

If you can’t find what you need or want to speak to someone, you can contact:

Digital Services Guides

If you encounter a technical issue for example you can’t login and you cannot solve it using the guides below please send an email to digitalservices@dumgal.ac.uk. In order to help you as quickly as we can please also include the following information:

Your Name
Your 7 digit Student ID
The name of the service you are having an issue with
A description of the issue with as much information as you can add including any error messages or steps to replicate.

Any issues related to Course Content should be raised with your Course Tutor.

Using Lapsafe

Lapsafe is the College’s new Laptop Loan System. This gives students the opportunity to check out Chromebooks at any time of the day without needing to find a member of staff.